Sometimes, people make you mad on purpose. But more often, it's a result of a misunderstanding. What's the best way to fix a misunderstanding? Explaining yourself. Research professor Brené Brown — whose TED talk is one of the five most viewed of all time — has an easy six-word hack to get to the root of a misunderstanding. Start a sentence with, "The story I'm making up is ..." and go from there. You'll be surprised how quickly tempers fade.
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Examine and Emote
Written by Ashley Hamer September 6, 2017
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