Let's say you're working on a greeting card assembly line. First, you stamp down the puppy cartoon on the outside, then you flip it over and stamp the punchline on the inside. Then you flip it over again, fold it, and call it done. But wait ... you're flipping the paper over twice. That's a step you don't have to take. When you cut it out, you make the whole process a tiny bit more efficient. This is kaizen: an incremental self-improvement philosophy that makes you better bit by bit.
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Changing for the Better
Kaizen and the Art of Toyota Production
Written by Reuben Westmaas July 28, 2017
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